How to schedule an appointment with Pomona Animal Hospital:

          Step 1:  Contact us 

         - By calling or texting us @ 909-623-2144-

         -OR Email us @ [email protected]

          Step 2: 

          Select your desired time and date for your appointment, we will proceed to step three, securing the appointment.

         Step 3: Deposit

       * Please make a payment of $44.00 by ZELLE (send to 909-516-3842) please indicate your pets name, time and date of your appointment.

       * OR you may request a link to be sent to your cell phone number
       *OR through care credit. 

       * OR In person.

 Please note Payment must be made THE SAME DAY appointment was scheduled, and during business hours (Mon. -Sat. 9:00 AM - 6:00 PM) (Sunday 9:00 AM -3:30 PM), If we do not receive payment, your appointment is not guaranteed to be held.


  *This $44.00 is the deposit that will secure your spot for the desired appointment date, and the $44.00 covers the office exam fee, which will be subtracted from total estimate for the day.


Walk-ins Are Welcome 

Cancellation Policy 

Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel or reschedule your appointment, we respectfully request to contact us Before 12:00 PM the day before your scheduled appointment at (909)623-2144.

 

Our Policy:

Any cancellation or reschedule made after 12:00pm the day before your scheduled appointment will result in a cancellation fee. The amount of the fee will be equal to $44.00.

If you arrive more than 15 minutes late and we are unable to accommodate you, the same cancellation fee will be charged, and we will reschedule the appointment. 

  

 

  • We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file.

 

  • In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future services.

Dear Valued Clients,

For the safety of yourself and our staff, and to adhere to U.S. Center for Disease Control and Prevention (CDC) guidelines for social distancing designed to limit the spread of the COVID-19 virus,

Our temporary hours of operation (until further notice) will be:

Monday through Saturday 10:00AM-7:00PM

Sunday 9:00am-4:30PM

We always keep our hospital clean and disinfected, and we have increased both the frequency and scope of these cleanings in accordance with CDC recommendations to help ensure both our clients and associates are kept safe. Similarly, hand washing hygiene is critically important in a hospital, a step we continue to emphasize to staff and clients. As always, we provide options for hand cleaning for clients and associates, and we work closely with our teams to ensure that anyone who is not feeling well understands that we support them staying home.

Please stay safe and follow recommended national, regional, and local government guidelines.

We’ll get together through this together!

-PAH Staff

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